The City of DeKalb has contracted with Emergency Communications Network, LLC to license its CodeRED high-speed notification solution. The CodeRED system provides DeKalb officials the ability to quickly deliver messages to targeted areas or the entire city. On September 15th, at 10 AM, city officials will conduct a performance test of the CodeRED emergency notification system to determine how quickly notifications can be delivered to the entire community in case of an actual emergency.
Prior to the test, all citizens are encouraged to enroll their contact information, including cell phone numbers, text and email addresses and specify their notification preferences by visiting the CodeRED notification enrollment page on the City of DeKalb’s website at www.cityofdekalb.com .
DeKalb Fire Chief Eric Hicks, cautioned that such systems are only as good as the telephone number database supporting them. “If your phone number is not in the database, you will not be called.” One of the reasons the CodeRED system was selected is it gives individuals and businesses the ability to add their own phone numbers directly into the system’s database, and that information is immediately available to DeKalb officials to contact in case of emergency. DeKalb Police Chief Gene Lowery added “No one should assume their telephone number is included,” urging all individuals and businesses to log onto the City of DeKalb’s website, www.cityofdekalb.com and follow the CodeRED link for community notification enrollment.
Those without Internet access may call The DeKalb Fire Department (815-748-8460), Monday through Friday, (9AM-5PM) to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers can be entered as well.
All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number. “CodeRED allows geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system will send phone calls to landlines and cell phones, as well as text messages and emails, so we need citizens to enroll their information to select their notification preferences,” Hicks explained.
Residents are also encouraged to download the CodeRED Mobile Alert app to receive local emergency, general and missing person public safety alerts directly on their smartphones that are specific to the subscriber’s current location. The CodeRED Mobile Alert app may be downloaded on iTunes, Google Play or by visiting http://ecnetwork.com/mobile/getitnow.html.