DeKalb Warming Centers & Winter Assistance

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DeKalb City Logo

The City of DeKalb has many services available to help residents weather the winter months. The below facilities are available as Warming Centers during their normal operating hours.

  • DeKalb Senior Center – 330 Grove Street
  • DeKalb Park District – 303 S. Ninth Street
  • DeKalb Public Library – 309 Oak Street

In the event one of the above locations is closed, Hope Haven is a no turn away shelter. Hope Haven is located at 1145 Rushmore Drive in DeKalb.

Below are some additional services the City provides.

Request a well-being check:

  • Call (815) 748-8400 to request a well-being check for someone who may be suffering from extreme weather
Report inadequate heat in a residential building:
  • Call (815) 748-2070 during regular business hours
  • Call (815) 748-8460 (press 9) after hours
Resolve a heating problem with your landlord:
  • Call (815) 748-2070 during regular business hours
  • Call (815) 748-8460 (press 9) after hours
Locating a Warming Center:
  • Call (815) 748-8460 (Press 9)